How We Rate Casinos
At shotsurvey.org, we evaluate online casinos with a focus on players in Bangladesh. Our methodology is transparent, regularly updated for 2026, and designed to help you choose a safe and enjoyable casino experience. We assign a final score from 1 to 10 based on the weighted criteria below, listed in descending order of importance.
1. Licensing & Regulation
We begin by verifying a casino’s legal foundation. A valid license from a reputable regulator is non-negotiable. We prioritise casinos holding active licences from the Malta Gaming Authority (MGA), the United Kingdom Gambling Commission (UKGC), or a recognised Curaçao eGaming licence. For players in Bangladesh, we also check for any local BD licence or explicit acceptance of Bangladeshi players under international law. Casinos without clear, verifiable licensing are immediately disqualified or heavily penalised.
- MGA, UKGC, Curaçao, and local BD licence recognition
- Regulator’s reputation and complaint history
- Transparency of licence number and public verification
2. Game Selection & Software Providers
A strong game library is essential. We assess the variety and quality of slots, live casino tables, and classic table games. We pay special attention to live game shows like Crazy Time, as it is a core topic of shotsurvey.org. Casinos must offer titles from top-tier software providers such as Evolution, Pragmatic Play, NetEnt, Play’n GO, and Microgaming to score well.
- Slots: classic, video, progressive jackpots
- Live casino: Crazy Time, roulette, blackjack, baccarat, game shows
- Table games: poker, craps, sic bo, and variations
- Provider diversity and game fairness (RNG certification)
3. Bonus Terms & Wagering Requirements
We read the fine print so you don’t have to. Bonuses are only valuable if their terms are fair. We analyse welcome offers, reload bonuses, and free spins for wagering requirements (rollover), maximum cashout limits, game contribution percentages, and expiry dates. Hidden clauses or unreasonable rollover (e.g., above 40x) lower the score significantly.
- Wagering requirements (rollover) – lower is better
- Maximum cashout and withdrawal caps
- Game weighting (e.g., Crazy Time often contributes 0–100%)
- Clear, accessible T&Cs with no predatory terms
4. Payment Methods & Withdrawal Speed
Fast, secure banking is critical for Bangladeshi players. We evaluate deposit and withdrawal options including cryptocurrencies, e-wallets (Skrill, Neteller, bKash where applicable), and bank transfers. Payout speed is tested — casinos processing withdrawals within 24–72 hours score highly, while prolonged pending periods or excessive fees reduce the rating.
- Supported methods: crypto, e-wallets, bank transfers, local options for BD
- Withdrawal processing times and pending periods
- Transaction fees, limits, and currency support (BDT where possible)
- KYC verification speed and transparency
5. Customer Support
Reliable support is essential when real money is involved. We test responsiveness via 24/7 live chat, email, and sometimes phone. Casinos with fast, knowledgeable, and friendly support agents score well. We also check for multilingual support, including English and ideally Bengali, and the availability of a detailed FAQ section.
- 24/7 live chat availability and average response time
- Email response under 24 hours
- Professionalism and problem-solving ability
- Language options (English, Bengali preferred for BD)
6. Mobile Experience
Most players in Bangladesh access casinos via smartphone. We assess both responsive mobile websites and dedicated iOS/Android apps. A casino must offer smooth navigation, fast loading times, full game access, and secure mobile payments. Poor mobile optimisation negatively impacts the overall score.
- Responsive design across all screen sizes
- Dedicated mobile apps (if available) and their stability
- Mobile game selection, including live Crazy Time
- Touch-friendly interface and quick deposits/withdrawals
7. Responsible Gaming Tools
A trustworthy casino protects its players. We check for practical responsible gaming features: deposit limits, loss limits, session time reminders, self-exclusion, cooling-off periods, and links to professional help organisations. Casinos lacking these tools or ignoring responsible gaming obligations receive a lower rating, regardless of other strengths.
- Deposit, wager, and loss limit settings
- Self-exclusion and cooling-off options
- Reality checks and session time alerts
- Access to responsible gambling resources and support
8. Our Rating Scale
Our final score is a weighted average of the seven criteria above. Each criterion is scored from 1 to 10, then combined according to its importance. The result is a single overall rating displayed prominently on every review. Here is what the scores mean:
- 9–10 – Outstanding: Excellent in nearly all areas. Highly recommended.
- 7–8.9 – Very Good: Strong performance with minor weaknesses. Safe choice.
- 5–6.9 – Average: Acceptable but noticeable flaws in bonuses, payments, or support.
- 3–4.9 – Poor: Multiple serious issues. Proceed with caution.
- 1–2.9 – Avoid: Fails basic licensing, security, or fairness checks.
We re-evaluate casinos periodically, especially when they update terms, add new licences, or change payment providers. Always check the review date and casino’s current website before playing.